heytruffle
Case studies / KYU
Asian-inspiredReservationsMiami, NYC & Las Vegas3 locations
KYU

131 calls at once. Every one resolved.

KYU runs on reservations, large parties, and guests calling right at the rush.

Heytruffle answers every one and resolves it without passing a single call to the floor, even when the phones all ring together.

100%

Calls resolved

88+

Host hours saved

131

Simultaneous calls

Feature story · Peak performance

131 at once.

On a night like Valentine's, calls don't come one at a time.
They come all together.

  1. 1

    At peak, KYU had 131 guests on the line at the very same moment.

  2. 2

    No busy tone, no voicemail, no call left waiting for a host.

  3. 3

    Every one answered and resolved.

131

simultaneous calls

100%

resolved

No assumptions.
Just the math.

Measured results

These are the numbers we can stand behind. Every metric comes directly from KYU's call data for March 2026.

1,964

Calls handled

793

SMS sent

100%

Resolved by AI

88

Host hours saved

Related case studies

Rreal tacos

Atlanta, 12 locations

5,513

Calls recovered in one month.

Reservations, orders and catering that would have gone unanswered.

Rreal tacos

Mojitos

Miami

4,000

Calls recovered in one month.

Reservations, orders and catering that would have gone unanswered.

Mojitos

Hear what heytruffle would capture for your restaurant.

Backed by real people.