LatinReservationsAtlanta12 locations

From missed calls to captured demand.

Rreal Tacos receives thousands of calls every month, from reservations and pickup orders to catering inquiries and large-party bookings.

With heytruffle answering every call, their team stays focused on the floor while demand gets captured automatically.

19K+

Calls handled

520+

Host hours saved

14K+

Guests seated

Feature story · Large parties

One brand, every table.

Large party demand runs high at Rreal Tacos, often more than a single location can seat.

1
We saw large parties calling one location while nearby Rreal Tacos had room to spare.
2
So we built a flow just for them: when a location is full, Nacho offers a table at the two closest Rreal Tacos, under 10 minutes away.
3
Two out of three groups say yes, keeping every large party inside the brand.

68%

of large parties said yes to a sister location.

~200

large party reservations placed every month at nearby locations.

~200

bookings per month

11.6

average guests per booking

$30

average spend per guest

~$69,600

recovered every month, from this feature alone

Listen to a real large-party booking.

No assumptions.
Just the math.

Measured results

These are the numbers we can stand behind. Every metric comes directly from Rreal Tacos' call data for june 2026.

19,362

Calls handled

2,867

SMS messages sent

~520

Host hours saved

88%

Calls fully resolved

Estimated business impact

303

Booked reservations

80%

Conversion

3x$30

Average spend per party of three

~$21,816

Estimated assisted revenue in june.

In their own words.

The impact of heytruffle goes beyond answered calls.

Miguel Hernandez

C.O.O & Co-Owner at Rreal Tacos

“Our staff finally focuses on guests,

before heytruffle, our hosts were constantly pulled away from the floor to answer the phone. During busy shifts, that meant guests waiting, missed calls, or both. Now every caller gets an answer, and our team can stay focused on what matters most: delivering a great experience in the restaurant. It has become part of our daily operation.”

Related case studies

Mojitos

Miami

4,000

Calls recovered in one month.

Reservations, orders and catering that would have gone unanswered.

Baires Grill

Miami

A normal night, in a single evening.

Every call answered while the team stayed on the floor.

Hear what heytruffle would capture for your restaurant.

Backed by real people.